Responsible Gaming
Gaming Should Be Entertainment
Online pokies should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. While playing can be enjoyable, it's important to approach gaming with realistic expectations and a clear understanding that the house always has a mathematical advantage.
Please gamble responsibly and within your means. Set limits on both time and money before you start playing.
Age Verification
Online pokies in New Zealand are restricted to players aged 18 years and over. It is illegal for anyone under this age to participate in online gambling.
By accessing our website and playing online pokies, you confirm that you are at least 18 years of age and that you comply with all applicable laws in your jurisdiction.
Warning Signs of Problem Gambling
If you recognise any of the following behaviours in yourself or someone you know, it may be time to seek help:
- Chasing losses by gambling more money to recover what you've lost
- Gambling with money needed for essential expenses (rent, bills, food)
- Hiding or lying about the amount of time or money spent gambling
- Feeling anxious, irritable, or unable to stop when trying to reduce gambling
- Neglecting family, work, or personal responsibilities due to gambling
- Borrowing money or going into debt to fund gambling activities
- Experiencing mood changes or using gambling to escape problems or stress
- Constantly thinking about gambling or planning the next gaming session
- Gambling larger amounts to achieve the same level of excitement
- Feeling a loss of control over your gambling behaviour
Self-Help Tools & Limits
Most reputable online gaming platforms offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Restrict the maximum amount you're willing to lose during a gaming session
- Reality Checks: Receive regular notifications during play to remind you of time spent and money wagered
- Time-Out: Take a break from gambling for a set period (typically 24 hours to 6 weeks)
- Self-Exclusion: Permanently or temporarily exclude yourself from accessing online gaming platforms
We encourage you to use these tools proactively as part of your responsible gaming strategy.
Support Organizations & Resources
If you're struggling with problem gambling, help is available. The following organizations offer free, confidential support:
New Zealand
- Gambling Helpline NZ — Free, confidential support available 24/7
Phone: 0800 654 655
Website: www.gamblinghelpline.co.nz - Problem Gambling Foundation — Information and resources for problem gamblers and their families
Website: www.problemgambling.nz
International Resources
- GamCare (UK) — www.gamcare.org.uk
- GamStop (UK) — www.gamstop.co.uk
- Gambling Help Online (Australia) — www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada) — www.responsiblegambling.org
- National Council on Problem Gambling (USA) — www.ncpgambling.org
If You Need Help
If you or someone you care about is experiencing problems with gambling, please reach out for support today. There is no shame in seeking help, and professional support is available.
Contact the Gambling Helpline NZ on 0800 654 655 or visit www.gamblinghelpline.co.nz for immediate assistance.
Remember: gambling should be fun. If it's no longer enjoyable, it's time to take action.