FAQs

Should you require information or help, please contact us by email and we will be happy to assist you.
 
WHAT ARE SHIPPING TIMES AND COSTS?

Complimentary ground shipping within 3 to 5 business days
In-store collection available within 1 to 5 business days
Next-day and Express delivery options also available
Purchases are delivered in a red bag
See the delivery FAQs for details on shipping methods, costs and delivery times

WHAT PAYMENT METHODS CAN I USE?
Exquisite Boutique accepts the following payment methods:

Credit Card: Visa, MasterCard and PayPal. The total will be charged to your card when the order is shipped.
Exquisite Boutique features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.

PayPal: Shop easily online without having to enter your credit card details on the website. Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.
 
WHAT IS YOUR EXCHANGES, RETURNS AND REFUNDS POLICY?
We do not provide a refund if you have changed your mind about a particular purchase, so please choose carefully. If the goods are faulty, we will meet our obligations under the Consumer Guarantees Act to provide a remedy.

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